Contact us

If you encounter problems while using SpinQLab Link, or have any suggestions and feedback, please contact us through the following methods.

technical support

official support

Email: support@spinq.com
Official website: https://www.spinq.cn
Technical Documentation: https://doc.spinq.cn/doc/

GitHub repository

Project Address: https://github.com/spinqtech/spinqlablink
Problem report: https://github.com/spinqtech/spinqlablink/issues
Function request: https://github.com/spinqtech/spinqlablink/discussions

Common problem resolution process

Before contacting us, please try the following steps:

View documentation
- Read Installation Guide Confirm the installation is correct
- View Quick Start Understand basic usage
Search for known issues
- Check if there are the same issues in GitHub Issues
- Search update log Learn about version changes
- Check the project Wiki page
Self diagnosis
- Confirm that the network connection is normal
- Verify device parameter settings
- Check the Python environment and dependent versions

function request

If you want to add new features or improve existing features, please:

Check existing functions: Confirm that the required functions have not been implemented
Describe the use case: Explain the use scenarios and importance of the function
Provide details: Describe in detail the expected functional behavior
Reference implementation: If possible, provide reference materials or implementation ideas

community support

user community

Discussion Forum: https://github.com/spinqtech/spinqlablink/discussions
Technical Exchange: Participate in GitHub Discussions
Experience sharing: Publish your experience and skills

academic cooperation

If you use SpinQLab Link in academic research:

Citation format: Please quote our work in accordance with academic standards
Cooperation opportunities: Contact us to discuss academic cooperation possibilities
Sharing results: Welcome to share research results based on this tool

commercial support

Enterprise Service

Technical consulting: Provide professional technical consulting services
Custom development: Customize special functions according to needs
Training services: Provide professional training on usage
Integration support: Assist with integration with existing systems

partners

If you represent a business or institution:

Cooperation Negotiation: contact@spinq.cn
Technology integration: Discuss technology integration solutions
OEM cooperation: Explore the possibilities of OEM cooperation

Thank you for choosing SpinQLab Link! We are committed to providing the best tools and support for quantum computing research and education.